Terms and Conditions

Last Updated: 06. February 2015

PAYMENT

The entire payment for the stay will be paid in Romanian Lei upon arrival at the hostel. Other currencies cannot be accepted. The exact prices for each room type are listed in Lei on the Book Now page. We accept payments by cash, Visa, or MasterCard. All payments not made in cash are subject to a 3% surcharge.

Please Note: Due to extremely high demand for the Untold Festival (30 July 2015- 02 August 2015) the full payment for any stay during this period must be made via bank transfer within one week of making the reservation in order to keep the booking.  All reservations for this period that are not paid in full within one week will be cancelled.

CANCELLATION

In case of cancellation or changes to your reservation, please contact us by email at transylvaniahostel@yahoo.com. The entire amount for the first night of the reservation will be charged to the card provided in the case of cancellations that are not announced by 14:00 on the day before the scheduled arrival date.

GROUPS

All groups of 10 people or more should contact the hostel directly at Transylvaniahostel@yahoo.com to make a booking. Please Note: This is not a party hostel. We do not accept stag, hen, or other party groups of any kind. Well behaved groups are welcome! Groups that cannot behave in a civilized manner will be removed from the hostel without refund. We will collect a 25euro security deposit from each member of the group upon arrival. This will be returned at the end of the stay provided that there is no damage to the hostel or disturbance to other guests.

CHILDREN

All children must be accompanied by a parent or legal guardian. Children under the age of 18 are not accepted in shared dormitories, and will only be accommodated in a private room. A dorm room can only be booked for children when all beds in the room have been purchased by the family.

ANIMALS

We cannot accept animals of any kind in the hostel.

HOUSE RULES
  • Smoking is only allowed outside the hostel. Smoking is not permitted inside the hostel at any time.
  • The use of personal bedding or sleeping bags is not permitted.
  • Please respect the designated quiet hours after 23:00.
  • Outside visitors are only permitted in common areas until 23:00. They must be announced to the receptionist and present valid identification. Visitors may not enter dormitories at any time.
  • There is a 20euro cleaning fee if a member of staff has to clean up after any guest who becomes too intoxicated to control his or her bodily functions.
  • Checkout is at 11:00. Check-in begins at 14:00.
  • An age restriction applies for Persons under the age of 18, unless accompanied by a parent or a legal guardian. We reserve the right to cancel any bookings when these restrictions have not been respected.
  • We are unable to send or fax letters of any kind for visa document applications to embassies and/or consulates.
  • We reserve the right to refuse service to anyone at our discretion.
Terms and Conditions for using the Site

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Links to Other Site

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Termination of This Agreement

This agreement is effective until terminated by either party. You may terminate this agreement at any time, by destroying all materials obtained from all HostelCluj.com Web site, along with all related documentation and all copies and installations. HostelCluj.com may terminate this agreement at any time and without notice to you, if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all materials. In addition, by providing material on our Web site, we do not in any way promise that the materials will remain available to you. And HostelCluj.com is entitled to terminate all or any part of any of its Web site without notice to you.

Jurisdiction and Other Points to Consider

If you use our site from locations outside of Romania, you are responsible for compliance with any applicable local laws. These Terms of Use shall be governed by, construed and enforced in accordance with the laws of Romania, as it is applied to agreements entered into and to be performed entirely within such jurisdiction. To the extent you have in any manner violated or threatened to violate HostelCluj.com and/or its affiliates’ intellectual property rights, HostelCluj.com and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in Romania, and you consent to exclusive jurisdiction and venue in such courts. Any other disputes will be resolved as follows: If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Cluj-Napoca. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us. If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Cluj-Napoca, under the rules of the Romanian Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so. HostelCluj.com may modify these Terms of Use, and the agreement they create, at any time, simply by updating this posting and without notice to you. This is the ENTIRE agreement regarding all the matters that have been discussed.